Job Description
Reporting to the Director – Customer Experience, the incumbent provides professional customer service by responding to inquiries attentively and directing clients to the appropriate person or department.
Responsibilities
- Answer and transfer incoming calls for all company locations
- Take messages as required and forward them to the appropriate individuals
- Receive and process vehicle registrations
- Ensure daily follow-up on missing registrations
- Submit discharge (lien release) requests as needed
- Resolve issues related to registrations and discharges
- Conduct RDPRM searches at the request of the Purchasing Department
- Manage the company’s general email inbox
- Act as a point of contact for automotive auctions
- Create and organize physical sales files
Qualifications
- Minimum of six (6) months of experience in an administrative role within a dealership
- Fluency in spoken and written French and English
- Ability to work independently
- Strong listening skills
- Excellent communication skills
- Initiative
- Customer-oriented approach
- Punctuality
- Strong organizational skills
Qualifications
Full-time, permanent position
Monday through Friday from 8:30am to 5pm
Group insurance program (life, disability, dental, medical, paramedical)
Telemedicine
Employee Assistance Program
Employer paid social activities
$500 bonus if you refer candidates who are hired
Management team responsive to employee needs
Relaxed work environment in brand new offices