Administrative assistant/ Receptionist

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Job Description

Reporting to the Director – Customer Experience, the incumbent provides professional customer service by responding to inquiries attentively and directing clients to the appropriate person or department.

Responsibilities

  • Answer and transfer incoming calls for all company locations
  • Take messages as required and forward them to the appropriate individuals
  • Receive and process vehicle registrations
  • Ensure daily follow-up on missing registrations
  • Submit discharge (lien release) requests as needed
  • Resolve issues related to registrations and discharges
  • Conduct RDPRM searches at the request of the Purchasing Department
  • Manage the company’s general email inbox
  • Act as a point of contact for automotive auctions
  • Create and organize physical sales files

Qualifications

  • Minimum of six (6) months of experience in an administrative role within a dealership
  • Fluency in spoken and written French and English
  • Ability to work independently
  • Strong listening skills
  • Excellent communication skills
  • Initiative
  • Customer-oriented approach
  • Punctuality
  • Strong organizational skills

Duties may be added, modified, or removed based on the Employer’s needs.

Employment Type: Full-time, Permanent

Benefits

  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Company Events
  • Employee Assistance Program
  • Wellness Programs
  • Employee Discounts
  • Retirement Plan
  • On-site Parking
  • Casual Dress Code

Work Location: On-site

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